First up please note that this product is rather big, so make sure you have some good space free to where you want to put it. Installation was a breeze; make sure all stickers are taken off, take out the main compartment and basket and make sure they are washed and dried before putting them in, then plug the device in, easy. At first I had a hard time at not getting the main compartment out as it easily slots out by pulling the handle, but in fact to remove the basket within, you need to press the button in and at the right angle push the handle up, I also had a frustrating time putting the basket back in and even at one point jammed my thumb which did give me a lot of discomfort, so do be careful. If you watch the video, that was when I had only just used it so you will see what I mean when I said I struggled a bit, however now I have done it a few times I am not having that problem any more, so if you end up struggling also, be patient and you will pick up the technique pretty fast. Using the AirFryer is actually really easy, most things do not require oil, but some still do although a very small amount ie. wedges require half a teaspoon, I personally used sunflower oil. Some foods you may want to experiment with timings etc.. however I used the exact instructions to cook myself some potato wedges and it cooked them perfectly, they tasted great and seemed.... fresh and healthy, no grease on them at all. My favourite thing about this AirFryer is that it has a timer that will cut off the heat when it reaches '0', this is great as I'm easily distracted and often burn my food. Please note that when cooking, if the AirFryer is being used from cold make sure you add 3 minutes to the timer to let it "pre-heat". As for cleaning, it's really easy, just pull the main compartment out then either put it in the dishwasher or a quick scrub will do, just make sure it's cooled down first as it can get extremely hot. Overall I'm really pleased with this product, it's easy to use, cooks really well and it's healthy & cleaner. so top marks from me!